It’s what it says on the tin. We got tired of replacing our dog’s name tag every year – sometimes more often – because the previous one had disappeared or become unreadable. So, as we say above, we decided to make a better dog name tag. And guarantee it for Ten Years.
A Catch? There’s got to be a catch…
We haven’t got a catch, we’ve a cap though. Sensible. We need a cap to make sure we can actually stay in business and can help see to it that the dogs of the world are properly tagged!
We provide three completely free replacements. We’re sensible folk and understand dogs. Consequently, we’re aware even the strongest of dog name tags might go missing, perhaps along with the whole collar, no matter how strongly we make them or hard we try to look after them.
NOTE: If you need to make any name, number or address changes on a replacement tag, we need you to buy a new Ten Year Tag. Otherwise, we wouldn’t be able to offer free replacements when a tag goes astray. We hope that makes sense!
It’s on the basis of losing one every two and a half years we agree to provide up to three additional tags completely free, after which it’s back to the current price.
Do you think that’s fair? We’re easy to contact and would love to hear what you think.
2023 Update: We love providing replacement dog name tags. Every time a replacement request pops in, we see it as an opportunity to surprise and delight our customers and , more importantly, their dogs.
We prioritize replacement requests, getting replacement tag orders out of the door as swiftly as we can. Why? To amaze our customers of course, but – above all – to keep those dogs out there properly tagged. That’s why we do this. It’s all about the dogs.
We’ve reviews in a few places. Facebook is a good place to see people pleased about receiving their replacement Ten Year Tag (you need to be logged into Facebook for the following link ya know):
Yes, we really do replace a lost dog tag at no cost to you
(small shipping cost if you’re not in the UK)